So sorry for the trouble! This is on our list of possible improvements for the future – I can’t say exactly when it’ll be added, but we know it’d be a useful improvement. In the meantime, our apologies for the inconvenience!Nuage Laboratoire commented
I can see how this would be a huge help for people who have many friends with the same name who refuse to add their last name to their accounts! This isn’t on our roadmap yet, but it’s something we’ll consider in the future.
We’ve been looking at handling identity in some more flexible ways.
MarshallNuage Laboratoire commented
Hey Damien! I believe that we already send all of our emails as multipart emails – that means they contain both an HTML version and a plain text version of the email, which allows your email program to choose which version it wants to display. I’ll pass on a suggestion about adding a user setting to ONLY receive plain text emails, as well.