When someone is added to a group twice, we recommend encouraging that person to merge their two accounts into one. Doing so should help prevent similar confusion in the future, and will allow them to access all their data from one account. If the person intends on keeping both accounts separate, then we would recommend removing that account from the group.

In order to merge two Splitwise accounts together, the accounts cannot be included together on any of the same expenses. To edit an account off of an expense:

  1. Tap the expense.
  2. Tap the pencil icon in the top right corner.
  3. In the sentence "Paid by X and split equally" tap "equally".
  4. Tap the name of 1 of the accounts so they become unchecked. They are now removed from the expense. Repeat for all group expenses involving this friend.
  5. They can now merge their accounts by visiting this page: https://secure.splitwise.com/users/merge

To remove a duplicate account account from a group, follow these steps:

  1. Navigate to your group.
  2. Tap the settings icon in the top right corner.
  3. Tap on the name of the account that you'd like to remove.
  4. Select the option to remove them from the group. (If the duplicate account has a balance in the group, you'll first need to edit it off any expenses it is included on using the steps above.)
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