Make a public support forum (non-feedback oriented).
It seems the knowledge base and feedback forum are public and searchable. However I wish support questions could be asked publicly too.
Thanks for this suggestion! We think that the knowledge base has answers to most questions that don’t require account specific information to resolve.
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Riteway Towing commented
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mueler commented
More companies, particularly those involved in IT, are increasingly choosing to hire remotely and internationally, thus delegating even the most strategic and data-sensitive tasks to a team based miles away from their company’s headquarters.
https://gloriumtech.com/how-to-hire-a-remote-development-team-tips-for-founders/
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Marcus Rull commented
Building strong and meaningful [customer connection](https://www.helpware.com/blog/why-is-building-a-powerful-customer-connection-important) is important to businesses for several reasons. First, it enhances customer satisfaction by creating a personalized experience tailored to their specific needs and preferences. This, in turn, promotes loyalty as satisfied customers are more likely to continue with the brand and recommend it to others. In an increasingly competitive marketplace where customers have a wide choice, companies that prioritize building these connections gain a competitive edge. They can stand out by offering exceptional customer service, customized solutions and ongoing engagement.
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John Piterson commented
Hello. Why is it important for businesses to focus on building strong and meaningful customer relationships, and how does this contribute to customer satisfaction, brand loyalty, and overall business success in an increasingly competitive market where customers have multiple choices?
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tom ferna commented
Hello, customer support is really important, I don't understand why the forum admins haven't done this for a long time. Maybe they don't have the time and resources for that. They can contact special outsourcing companies https://wow24-7.io/blog/key-metrics-to-measure-call-center-productivity that deal with customer support, this will greatly simplify the work of administrators.