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Claudine Payne

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    3 comments  ·  General » Web app  ·  Admin →

    Hey Ian – thanks for the feedback! I definitely understand where you’re coming from, though figuring out how much to prioritize “simplify debts” has been an ongoing question for us, and we’ve tried it a lot of different ways over time. Even with its current semi-hidden placement, there are a significant number of people who turn it on without fully understanding what it does, and who then email us about their balances “not adding up correctly”.

    Still, we hope to keep improving on it! We have some ideas that might help explain it better to the people who get confused, and we’ll probably be trying some of those out early next year. Moving the placement of the setting might be part of that process. In the meantime, apologies for the trouble!

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    Claudine Payne commented  · 

    We just completed our trip with Simlify payments off. Half of people have settled up and the rest have not. I accidentally turned it on a few minutes ago so now numbers have changed. I need to turn it off, help!!

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