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Alice Bell

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  1. NEVER EVER allow accounts to be created without properly linking PayPal or Venmo to both PAY and RECEIVE PAYMENTS

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    19 comments  ·  General » Mobile  ·  Admin →
    under review  ·  AdminSplitwise Support (-, Splitwise) responded

    Sorry for the trouble! We’d definitely like to add more explicit confirmation for PayPal/Venmo payments in the future, and we’ve been working on the ability for a Splitwise user to have multiple email addresses for their account (e.g. one for PayPal, one for Venmo, etc). Hopefully we can make more improvements in this area this year.

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    Alice Bell commented  · 

    Not everyone uses Venmo or PayPal you should allow multiple platforms such as Zelle cash app, Apple Pay, any type of bank feed api and allow the user to set their individual credentials for each one of those accounts

    otherwise they just assume that the accounts are set up for that user and then the payments get delayed or held and then bounce back if that payment method is not truly set up.

    Splitwise needs to stop assuming that the account that you open with Splitwise the same email address that you use for your payment methods that’s more likely not the case.

    I understand the workaround is the manual cash payment and you perform the payment outside of split wise but the point is to keep the users within the app so that you will use the app even more

    Thanks

    Alice

    Alice Bell supported this idea  · 

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