S
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53 votes
Sorry for the trouble! We’d definitely like to add more explicit confirmation for PayPal/Venmo payments in the future, and we’ve been working on the ability for a Splitwise user to have multiple email addresses for their account (e.g. one for PayPal, one for Venmo, etc). Hopefully we can make more improvements in this area this year.
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Right now Splitwise tries to "guess" a user's Venmo handle based on their Splitwise email. This is frequently not the same and not the best way to determine someone's venmo.
Rather you should just let users set a Venmo handle for their account to use for the settle up / payment flows